Privacy Policy
Last updated: November 11, 2026

FLUOMIND is represented by its founder, Sebastien Bauwens.
For any privacy request: hello@fluomind.com

We do not track you. We do not sell personal information. We do not use personal information for advertising.

This policy keeps two things separate.

1. Face tracking. We collect no information from it. It is not linked to Fluopass, to an account, or to any identifier.

2. Fluopass. This is a subscription. When it is active, it unlocks the full catalog of FLUOMIND apps. To do that, and only to do that, we need the account information described under FLUOPASS. Face-tracking information is not used for the subscription.

FACE TRACKING — NO INFORMATION COLLECTED

We do not collect, store, or share any face-tracking information.

The camera is used on your device, at that moment, only to draw a mask on the face. The face image and the face measurements are not saved, not uploaded, and not shared. We do not use them to recognize a person. They are never sent to FLUOMIND, never attached to a Fluopass account, and never used to unlock the catalog.

PHOTOS, VIDEOS, AND THE MICROPHONE

We do not collect your photos, your videos, or your voice.

A photo or a video you create stays on your device. The microphone is used only as the sound of a video you choose to record, and that sound stays in the file on your device. If you save it, that file is added to your photo library. We do not read the rest of your library, and we do not upload these files.

FLUOPASS — INFORMATION NEEDED FOR THE SUBSCRIPTION

Fluopass is separate from face tracking. It is the subscription that, once active, unlocks the full catalog of FLUOMIND apps.

You can open an app without Fluopass. The full catalog stays locked until the subscription is active.

If you subscribe, you sign in with Apple. We then receive only what the subscription needs:
• your name, if Apple provides it
• your email address, if you choose to share it
• your Apple user identifier
• the subscription transaction identifier and the subscription date

How we receive it: you tap Sign in with Apple and approve it.
What we use it for: only to create the Fluopass account, to check that the subscription is active, to unlock the full FLUOMIND catalog while it is active, to show the status on your profile, and to restore the subscription. Nothing else.
Where it is stored: on your device, and on our server at https://www.fluomind.com.

Apple processes the payment. We never receive your card number.

NEWSLETTER

If you type your email into the newsletter form, we use that address only to send news about FLUOMIND apps. This is optional. The apps do not require it.

WHO ELSE RECEIVES THIS INFORMATION

Fluopass information is received only by:

• Apple, because Sign in with Apple and the payment go through Apple (https://www.apple.com/legal/privacy/)
• FLUOMIND, on www.fluomind.com, so we can check that Fluopass is active and unlock the full catalog of FLUOMIND apps

Any third party that receives user information from us — including a service provider, or any parent, subsidiary, or related company — must protect it with the same or equal protection as this policy and as required by the Apple App Store Review Guidelines. That third party may use it only to provide the Fluopass subscription and the catalog unlock. It may not use it for its own advertising or for any other purpose. Face-tracking information is not part of what they receive.

We do not share information with advertising networks or analytics tools.
Face-tracking information, photos, videos, and microphone recordings are not sent to anyone by us.

HOW LONG WE KEEP IT

Face-tracking information: we do not keep it.
Photos, videos, and voice: they stay on your device until you delete them. We have no copy.
Fluopass information: we keep it while the account exists, because it is what tells us the subscription is active and the full catalog can stay unlocked. We delete it when you delete the account. After deletion, the catalog lock returns.
Newsletter email: we keep it until you ask us to delete it.

HOW TO REVOKE YOUR CONSENT

Camera, microphone, or photo library: device Settings, then the FLUOMIND app, then turn the permission off.
Sign in with Apple: device Settings, then your name, then Sign in with Apple, then the app, then Stop Using Apple ID.
Subscription: device Settings, then your name, then Subscriptions. Cancelling stops future billing. To delete the account itself, follow the steps below.
Newsletter: email hello@fluomind.com with the subject Unsubscribe.

HOW TO REQUEST DELETION

In the app: open your Fluopass profile and tap Remove account. We delete your name, your email, your Apple user identifier, your transaction identifier, and your subscription date from our server. The app deletes the same items from your device.

By email: write to hello@fluomind.com and ask us to delete your Fluopass account, your newsletter address, or both. Tell us which email or Apple ID it is linked to. We delete it within 30 days.

Deleting the app removes what is stored only on that device. To remove the copy on our server, use Remove account or email us.

If the law requires us to keep a billing record, we keep only that record, and only for as long as the law requires.

CHANGES

If we change this policy, we replace this text on this page and in the apps, and we change the date at the top. If you do not agree with the change, stop using the apps and delete your account.

CONTACT

FLUOMIND
Sebastien Bauwens
hello@fluomind.com

FLUOMIND is a registered trademark in Europe.
Any reproduction or use of the FLUOMIND brand without authorization from its founder will be the subject of legal action.


Terms of Use

FLUOMIND apps let you try on augmented-reality masks and create photos and videos for personal use.

By using an app, you agree to these terms and to the privacy policy above. If you do not agree, do not use the apps.

You are responsible for what you create and share. You need the right to use the image of every person who appears in it.

The apps, the masks, and the FLUOMIND name belong to FLUOMIND.

Fluopass is sold by Apple and billed to your Apple ID. While the subscription is active, it unlocks the full catalog of FLUOMIND apps. The account information we store for that purpose is described under FLUOPASS above. Face tracking stays outside that account.

The apps are provided as they are. The law of your country of residence applies where that law protects you.